Solutions to Meet Manufacturer’s Every Need
We partner with global original equipment manufacturers (OEMs) of all sizes – offering them innovative aftermarket solutions for appliance parts and products as well as industry-leading reverse logistics services. Our longstanding partnerships are based on trust and demonstrated results.
Manufacturers of a wide range of products – from dishwashers to floor care and more – count on us for good reason. We work with them, and service networks, to strengthen the supply chain by making high-quality remanufactured parts available.
It all starts in our engineering lab, where our electrical and mechanical engineers create innovative solutions to repair, upgrade and renew a variety of products and components – everything from circuit boards and electromechanical assemblies to appliances like robotic vacuums, high-end coffee systems and more.
We are ISO 9001-certified and follow the highest standards in the industry. Every remanufactured part goes through a rigorous and repeatable process – guaranteeing they meet or exceed OEM specifications. Our commitment to quality ensures our clients’ superior brand integrity is not only maintained but bolstered.
Partner with the Reverse Logistics Experts
For manufacturers and retailers alike, product returns are a part of everyday business. With our Product Returns Management service, we help turn our clients’ product losses into profits.
We are the experts in the reuse of products and will manage every detail of the returns process for you. Our returns management solutions serve the largest retailers around the globe. It is the fastest-growing segment of our business.
Once returned products enter our suburban Chicago facility, we audit and track the goods from start to finish. Our returns process starts with inspections and categorizing products for repair, resale or recovery. If our inspections determine the product needs to be fixed, that’s what we do best.
Then the merchandise is:
We can also collect and provide diagnostic and repair data as well as customer feedback. The information can be used by your team to improve products as well as customer experience.