Product Returns Management
Managing Every Step of the Returns Process
Handling returned products can be a time-consuming inefficiency for manufacturers and retailers. That’s where CoreCentric Solutions’ expertise in reverse logistics can help.
We’ll work with you to turn potential losses back into profits and protect your valued brand. We can follow your specifically-designed returns process or create a custom solution to unlock the product’s true worth.
Product returns are also a great source of data to get an accurate picture of how your products are performing in the field and how they are really perceived by your customers.
Capturing Value at Every Turn
75% unit recovery rate
80% retail value capture
of in-warranty claims and costs
Here’s What we Do
CoreCentric Solutions accepts individual or bulk returns and immediately audits and tracks your inventory from start to finish. Each product is efficiently:
- Inspected and return-authorized
- Categorized for repair, resale and recovery
- Fixed and tested
- Repackaged, barcoded and shipped or resold through approved channels
Through each phase, we collect product testing and diagnostic data to be shared with you – all an effort to identify opportunities for future product and process improvements.
With our Product Returns Management service, clients gain both the expertise of our repair and remanufacturing teams, as well as the value of a complete returns and fulfillment solution.